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In the case of luggage not arriving at destination or arriving damaged, please go to the "Lost & Found" office, in the arrivals area, where you will need to fill in a declaration module.

For this service, it will be necessary to show the luggage identification tag given at the moment of ticketing.

The employee will identify and localise the luggage in order to return it to the owner as soon as possible.

The telephone number of the "Lost & Found" office is +39 0923 842502 (extension 8).